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CONTACT & FAQ

JOBS

Corin Forest is small snow resort situated in a bush valley of the Tidbinbilla mountain ranges. This unique winter workplace offers snowplay, skiing, snowboarding and hospitality to our guests. Only a 45-minute drive from Canberra’s CBD, it is the perfect place to escape the city without travelling too far. We have a range of positions available ranging from baristas to ski instructors and many more, so if you enjoy beautiful locations and hanging out with great people, get in touch and join the team!

HOSPITALITY

BACK OF HOUSE

From making coffee and preparing food to washing dishes, Back of House is a busy and dynamic role that ensures the delivery of delicious food and drink to our guests. If you have hospitality experience (particularly barista experience) or are quick to pick up new skills, the Corin Cafe would love to have you.

FRONT OF HOUSE

Want to be the friendly face of the Corin Cafe? The Front of House team operates the till, places orders with the Back of House team, and maintains the appearance of the dining area. Regular tidying, pride in presentation, and liaising with the cleaning staff if required to ensure our dining area looks the best it can. Hospitality, and cash handling experience are great assets but enthusiastic, fast learners are also welcome in this role.

GUEST SERVICES

TICKETING OFFICER

As a ticketing attendant, you will be the first point of contact for all guests arriving at Corin Forest. You will be responsible for checking in and amending bookings, providing information about products, and giving directions to our guests. We are looking for customer service superstars who are confident and comfortable engaging with our guests to ensure they have the best time possible.

COMMUNICATIONS OFFICER

Our communications team are often the first point of contact for our guests, tasked with responding to all guest inquiries via phone and email. You will provide our guests with information and advice, assist with bookings, and ensure everyone is well prepared for their visit. If you have customer service or receptionist experience this is your time to shine.

RENTALS

SNOWPLAY RENTALS

Fitting clothes, providing advice on what to wear, and selling retail items such as gloves and merchandise are all part of a day in Snowplay Rentals. You will be responsible for the returns process and ensuring clothes are cleaned, dried and ready to be rented again. If you’ve never worked in the snow and are looking for a first job in the mountains then Snowplay Rentals is the perfect place for you.

SKI & BOARD RENTALS

Love learning new skills? As a ski and snowboard attendant you will learn how to ‘tech’ skis and snowboards, fit boots, and provide advice to customers about the equipment. You are also responsible for selling retail to our guests. If you have experience in customer service (bonus points for a familiarity with ski and snowboard equipment) then this role will be a great fit for you.

SKI & SNOWBOARD SCHOOL

SKI & BOARD INSTRUCTORS

Are you a qualified instructor ready to inspire first time and beginner students to have fun and be safe in the snow? Come join a small and dedicated school where you will be teaching lessons, helping set up the snow areas, and training to help you improve your own riding.

SNOWSPORTS ATTENDANTS

Not a qualified instructor? Still have a passion for skiing, snowboarding, and teaching? There’s a place for you too! Our Snowsports attendants assist instructors before, during, and after lessons, from helping guests to their feet and introducing them to their instructors, to assisting with set up and pack up. In this role, you will also be cross trained in Guest Services to assist the with checking in Snowsports guests and providing directions.

MOUNTAIN OPERATIONS

As a mountain operations attendant you will be out on the snow and amongst the action. Your role will see you supervising the Snow Play area and operating the Alpine Slide and Valley Carpet.

Our Mountain Operations attendants work hard to keep everyone safe whilst ensuring maximum fun is had by our guests. If you love the outdoors and like a challenge, Mountain Ops is for you.

SITE

The site crew are responsible for keeping Corin Forest looking beautiful and running smoothly. Every day will look slightly different but you will primarily be responsible for running the car park, general cleaning, and assisting the maintenance team as required.

If you’re after an outdoor role in a beautiful environment and all the perks of working at ski resort, our site crew are the team for you.

JOIN US IN 2023

If you feel like Corin Forest is the place for you please click the apply now button and send us your resumé and a covering letter telling us why you would like to work with us.

APPLY NOW

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CONTACT INFORMATION

EMAIL

hello@corin.com.au

PHONE

1300 126 746

MAILING ADDRESS

PO Box 53 Jerrabomberra NSW 2619

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CORIN FOREST PRIVACY POLICY

We respect your privacy

Corin Forest respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
“Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
You may contact us in writing at the address listed on our website for further information about this Privacy Policy.

What personal information is collected

We will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

How we use your personal information

We may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
We will use personal information only for the purposes that you consent to. This may include:
(a) provide you with products and services during the usual course of our business activities;
(b) administer our business activities;
(c) manage, research and develop our products and services;
(d) provide you with information about our products and services;
(e) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
(f) investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

General Data Protection Regulation (GDPR) for the European Union (EU)

We will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.
We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

Your rights under the GDPR

If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. We comply with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU
Except as otherwise provided in the GDPR, you have the following rights:
(a) to be informed how your personal information is being used;
(b) access your personal information (we will provide you with a free copy of it);
(c) to correct your personal information if it is inaccurate or incomplete;
(d) to delete your personal information (also known as “the right to be forgotten”);
(e) to restrict processing of your personal information;
(f) to retain and reuse your personal information for your own purposes;
(g) to object to your personal information being used; and
(h) to object against automated decision making and profiling.
Please contact us at any time to exercise your rights under the GDPR at the contact details on our website.
We may ask you to verify your identity before acting on any of your requests.

Hosting and International Data Transfers

Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia, USA, UK, Canada.
We and our other group companies have offices and/or facilities in Australia, USA, UK, Canada. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from our Data Protection Officer.
The hosting facilities for our website are situated in Australia, USA, UK, Canada. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from our Data Protection Officer.
Our Suppliers and Contractors are situated in Australia, USA, UK, Canada. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from our Data Protection Officer.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Security of your personal information

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to us via email. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Website

When you visit our website

When you come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Third Party Site

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.